Assistance is provided by phone or video call - such as Meet, Zoom or Teams.
You will be given a special phone number and email to contact us, and if we can't solve the problem right away, we will arrange an urgent technical consultation, within the deadlines:
- 3 hours on weekdays, between 9:00 a.m. and 5:00 p.m.
- 30 minutes on weekdays, between 9:00 a.m. and 5:00 p.m.
- within 30 minutes 24 hours a day, any day
In special cases, we can come to the address you specify or meet you at one of our offices in Warsaw.
According to the variant you purchased.
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