New era of electronic communication in public administration
For years, ePUAP (Electronic Platform for Public Administration Services) has been the primary channel for electronic communication between citizens and offices. However, due to the increasing demands for security and digitization of public administration in Poland, the government is introducing a new system - e-Delivery. Does this mean the end of ePUAP? What changes await users? We answer in the article below.
What is an e-Delivery box?
The e-Delivery box is a toolthat enables:
- receipt of official letters,
- Communication with state institutions,
- Timely receipt of administrative decisions and court documents
- sending correspondence to companies and individuals.
The system provides quick access to official correspondence, eliminates the need to store paper documents and increases the security level of information exchange.
Who can set up an e-Delivery box?
The law provides for the establishment of an e-Delivery box for:
- individuals,
- entrepreneurs,
- organizational units, including commercial companies,
- public institutions.
The condition is to have legal status confirmed by registration data (e.g. NIP, REGON, KRS or CEIDG). Registration is carried out using tools that confirm identity, such as a trusted profile or qualified electronic signature.
Specifics of companies providing mailing services
Companies specializing in professional mailing services mainly focus on the implementation of advertising campaigns and comprehensive marketing correspondence services. It is worth noting here that e-Delivery box was created to receive and send official documents to public entities. However, there is no prohibition on sending any other correspondence through it, including marketing correspondence. The question arises, however, about the cost of sending through e-Deliveries and their functionality compared to specialized software for mass mailings.
Can such a company set it up?
Yes, a company providing mailing services can register an e-Delivery box, provided that the formal requirements are met. Having this tool allows you to:
- Timely and secure receipt of official documents,
- Arranging communication with the public administration,
- Building a professional image of the company, based on modern solutions.
And whether it will be used for bulk shipping is another matter entirely.
Registration process of e-Delivery box
Registration of an e-Delivery box involves several steps:
- Verification of company status:
Make sure that your company has up-to-date registration data, such as Tax Identification Number, REGON number and entry in KRS or CEIDG. - Acquisition of an identity verification tool:
A trusted profile or qualified electronic signature is required for verification. In this context, it is worth noting the digital trust service offered by podpisano.pl, which makes it possible to confirm identity - however, it should be remembered that podpisano.pl is not a platform, but a digital trust service provider. - Submitting an application:
Go to the appropriate government website or podpisano.pl (commercial services) and follow the posted instructions. During the registration process, you will need to enter your company details and identify the person responsible for handling the box. - Verification and activation:
Once the application is submitted, the verification procedure takes place. After its completion, the e-Delivery box is activated and is ready to receive documents.
Advantages of having an e-delivery box
Implementing an e-Delivery box brings a number of benefits to the company, including:
- Quick access to documents:
Electronic delivery allows for instant receipt of official letters. - Information security:
The system is secured against unauthorized access, which protects the confidentiality of transmitted data. - Cost savings:
Reduce costs associated with traditional mail, printing and document archiving. - Environmental friendliness:
Reducing paper consumption contributes to environmental protection.
A company engaged in professional mailing service can set up an e-delivery box without obstacles, provided that the formal requirements set by law are met. This tool is designed to receive official correspondence, and its use for marketing purposes is not recommended.
Having an e-Confirmation box enables efficient communication with public institutions, which contributes to streamlining administrative processes in the company. When registering, it is advisable to use identity confirmation services, such as the solutions offered by podpisano.pl, which allow digital confirmation of identity without being a platform.
If you have any doubts...
...It will be our great pleasure to help you.
Contact us
We will answer your questions, find a date that suits you and an advisor in Gdansk, Gdynia, Krakow, Warsaw or Wroclaw.
You can also write an email from us [email protected].
In order to use the e-Delivery box, it is necessary to confirm your identity. If you already have a verification issued by Certum.co.uk (e.g. SimplySign or CertumMini), you do not need to go through this process again.
Digital Trust Services - Services operating under eIDAS require verification and proof of identity, which guarantees full security and legal compliance of your correspondence.




