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When we hear „But why do I need these updates, after all, everything was working!” on the podpisano.pl hotline, we know that in a moment the conversation will start about why the qualified signature suddenly stopped working. And while for many people updates are an „unnecessary headache,” in the world of digital trust services is one of the most important elements of safety and reliability.
Today, in our „worth knowing” series, we will show why you should make friends with this hated message: „A new version of the system/application is available.”.
A qualified digital signature is not just an ordinary application—it is a legal tool. It has the same legal force as a handwritten signature, so it must be absolutely secure. Software updates (e.g., proCertum SmartSign, SimplySign, operating systems, and drivers for card readers) patch security vulnerabilities that could be exploited by cybercriminals.
Without updates, you run the risk that your data or signed documents could be vulnerable to attack. And in a world of digital trust There is no room for compromise.
Law and technical standards (e.g. eIDAS, ETSI) are regularly changing. This is the reason why software manufacturers need to adapt applications to new requirements.
An example? New signature formats (PAdES, XAdES, CAdES) or changes to the structure of certificates. Without an update, the application may simply „not recognize” documents prepared according to the new standards.
The operating system, browser, driver or application - everything must work together. If one element is outdated, there is a domino effect:
The result is frustration and calls to the helpdesk instead of a quick contract or sending a report to KRS.
In our experience, the reasons are very similar:
Earlier in our „worth knowing” series, we wrote about the long-term validity of signatures and about timestamps. There, we showed that the mere submission of a signature is only the beginning - you need to take care of its maintenance.
Software updates are the same mechanism - they guarantee that signatures and documents will be recognized and respected not only today, but also in the future. In other words:
An example from our everyday life
We have dozens of such stories. The common denominator is always the same: lack of updates.
A simple rule of thumb: if there is a message about a new version - don't put it off, do it right away.
Updates are not a fad of manufacturers, but the foundation of security and reliability of digital trust services.
Thanks to them:
Is it worth updating? Definitely yes. Otherwise, you run the risk that at the most important moment - when you sign a life contract or file a document in court - the system will tell you: „The signature cannot be verified.”.
And that's when it really gets tricky.
If you have any concerns or questions, please contact us
We'll answer your questions, find a time that works for you, and match you with an advisor at one of our locations throughout Poland.
You can also write an email from us [email protected].
