The traditional form of official delivery, based on registered letters, generates high costs, takes time and is prone to various organizational difficulties. In order to streamline the process of communication between the public administration, businesses and citizens, a law on electronic delivery was introduced (Journal of Laws 2020, item 2320), enacted on November 18, 2020.
The new legislation stipulates that official correspondence will gradually be done electronically, which is expected to bring many benefits, such as greater convenience, cost savings and faster handling of administrative matters.
The main goal of the law is to streamline communication between citizens, companies and public institutions. The previous practice of sending documents in paper form was costly, time-consuming and required physical receipt of correspondence. The new system introduces registered electronic delivery, which has the same legal force as registered letters with acknowledgment of receipt.
The benefits of implementing the law include:
🔹 Reduced delivery time - Documents reach the recipient immediately after they are sent.
🔹 Reduce administrative costs - not having to print and send paper documents will save millions annually.
🔹 Greater certainty of delivery - e-Delivery system provides proof of delivery, eliminating the risk of lost mail.
🔹 Eco-friendly solution - fewer paper documents means reduced consumption of raw materials and environmental impact.
🔹 Unification of correspondence delivery rules - both public administration and businesses will benefit from a unified communication system.
The basis of the new system is public service of registered electronic delivery (e-Delivery), which ensures effective and legally binding delivery of correspondence in digital form.
🔹 Electronic delivery address (ADE) - Each entity required to use e-Delivery will receive a unique address to replace the traditional mailing address.
🔹 Database of Electronic Addresses (BAE) - A registry of all e-Delivery addresses maintained by the Ministry of Digitization.
🔹 e-Delivery system - A platform for sending and receiving official messages in a recorded and confirmed manner.
Group of entities | Duration |
Government administration bodies, ZUS, NFZ, KRUS, public universities, cultural institutions, other public entities | January 1, 2025 |
Notaries, attorneys, legal advisors, tax advisors | January 1, 2025 |
Entrepreneurs registered in the National Court Register before 2025. | April 1, 2025 |
Entrepreneurs registered in CEiDG until December 31, 2024. - If changes are made to the entry after June 30, 2025. | July 1, 2025 |
Entrepreneurs registered with CEiDG until December 31, 2024. | October 1, 2026 |
Entrepreneurs registered in the KRS and CEIDG after January 1, 2025. | from the date of entry |
Local government units and their unions, as well as metropolitan unions and local government budget establishments - for the public hybrid service, Courts, tribunals, bailiffs, prosecutors, law enforcement agencies and the Prison Service | October 1, 2029 |
Individuals | voluntarily as of January 1, 2025 |
Any entity covered by the obligation to use e-Delivery, as well as individuals wishing to voluntarily use this system, can set up an address for electronic delivery on the platform podpisano.pl.
Registration is simple and allows you to quickly gain access to a modern system of communication with the public administration.
