Who can see your ADE? Protecting your e-Delivery address in practice

An e-Delivery address is not just an e-mail. It is personal data that is subject to protection. The article explains when ADE is visible and to whom.
Who can see your ADE? Protecting your e-Delivery address in practice

Is your ADE address visible to everyone? Find out who can see your e-Delivery address - and why it is protected

At podpisano.pl we often hear the question:

"Is my e-Delivery address publicly visible?"

The answer is: it depends on who you are. An individual? A company? An office? In each case, the rules are different. But one thing is certain -. e-Delivery address(ADE) is personal data, which is protected under the RODO. And today we explain exactly what this means.

What is ADE - and is it personal information?

ADE (electronic delivery address) is a unique electronic address assigned to a specific person, company or office. It allows you to receive official electronic letters - with the power of registered mail.

Although it doesn't look like a classic email address, ADE meets the definition of personal data under the RODO, because:

  • is unambiguously linked to a specific person (or entity),

     

  • enables it identification In the e-Delivery system,

     

and its processing (e.g., by an authority) involves a duty of protection.

Why is ADE a personal data?

According to the RODO, personal data is any information that identifies an individual - directly or indirectly. ADE, as a unique identifier in the e-Delivery service, meets this condition.

Therefore, administrators of e-Delivery systems must protect ADEs in the same way as name, PESEL or residential address - among others, from unauthorized access, disclosure or processing.

Who can see your ADE?

Individual (citizen)
  • If you are a private individual - your ADE is invisible to the public.
  • It is only seen by authorized public entities (e.g., offices, courts, Social Security), which must be able to serve you a letter.
  • Companies, other individuals and organizations cannot search for your ADE - even if they know your information.

Your ADE is not "email for publication" - it's your personal information and is protected accordingly.

Public entities (offices, schools, local government units JST)
  • ADE addresses of the offices are public and publicly available - and very good.
  • This allows you to quickly send a letter to, for example, a municipality or county office - without printing and without visits to the post office.
Companies and organizations (CEIDG, KRS)
  • Companies, associations, foundations and other entities registered in CEIDG or KRS are obliged to obliged to have a public ADE.
  • Their addresses are visible in BAE for every citizen, office and company.
Deadlines
  • KRS - mandatory from April 1, 2025
  • CEIDG - for each change of entry from July 1, 2025, for all by October 1, 2026 at the latest

 

Reminder: https:podpisano.pl

What about RODO protection?

ADE administrator's responsibility

The administrator of an e-Delivery box (i.e., the person who sets it up and manages it) has a duty to protect users' personal data, including ADEs. This includes, among other things:

  • Restricting access to data to authorized persons only,

     

  • Ensuring the security of the systems in which the data is processed,

     

  • Enabling the exercise of users' rights (e.g., access to data, rectification, deletion - in cases provided for by law).

What are the implications of this?

Your private e-Delivery address is secure and hidden from the outside worldbut visible to the authoritieswho have the right to contact you electronically.

On the other hand, if you run a business or are an official -. your ADE will be public. But rest assured - it's not a phone number or email. It's a legal communication tool that is used only for official deliveries.

 

Who sees what? A simple summary

Type of entity

ADE at BAE?

Who has access?

Individual

Yes

Only public entities

Public entity

Yes

Everyone (citizens, companies, authorities)

Company / organization

Yes

All

How to check the availability of ADE?

Individual
  • Log on to gov.pl or to the application mCitizen

     

  • Go to: "Your mailboxes" → "Manage e-Delivery addresses"

     

  • There you will check the status, date of shipment and any errors

     

Company or organization
  • Visit business.gov.pl

     

  • Check the visibility of your ADE through the search engine or the e-Delivery system

     

Public official or institution
  • Log in to the e-Delivery system

     

  • Search for ADE by PESEL, REGON, name or address

Applications

  • Yes, ADE is personal data and is subject to protection under the RODO.

  • Your private ADE is not available to other users - only to authorities.

  • Public ADEs (companies, offices) are visible, but they are only for official correspondence - not for spam.

  • If you manage an ADE box, you also have data protection responsibilities.

Do you want to set up your ADE box?

As a partner of Asseco Data Systems, we help set up e-Delivery boxes and guide through the entire process - including for companies that want to operate fully digitally and legally.

Contact us:
[email protected]

 Check out our e-Delivery solutions

If you have any doubts...

...It will be our great pleasure to help you.

Contact us

+48 22 417 05 55

We will answer your questions, find a date that suits you and an advisor in Gdansk, Gdynia, Krakow, Warsaw or Wroclaw.

You can also write an email from us [email protected]. 

Free e-delivery boxes - podpisano.pl
from 247,00 
Free e-Delivery box for receiving and sending electronic registered letters to offices, companies and individuals offers 4 GB capacity for the user and sending to public administration free of charge. In addition, the box allows importing shipments to disk and offers email notifications, providing full control over the messages received.

In order to use the e-Delivery box, it is necessary to confirm your identity. If you already have a verification issued by Certum.co.uk (e.g. SimplySign or CertumMini), you do not need to go through this process again.

Digital Trust Services - Services operating under eIDAS require verification and proof of identity, which guarantees full security and legal compliance of your correspondence.

Standard- e-delivery boxes. podpisano.pl
Use the Standard e-delivery mailbox to gain more capacity and flexibility in managing electronic communications. The Standard mailbox offers 8 GB of capacity per user, support for three users and the ability to send 100 shipments to companies and individuals per subscription. The process of setting up the mailbox is quick and easy, allowing users to start using the service immediately.
Premium e-delivery boxes -. podpisano.pl
from 399,00 
Choose Certum's Premium e-delivery mailbox to get more capacity, flexibility and security for your electronic communications. We offer 16 GB of capacity, support for ten users, and 300 shipments to businesses and individuals per subscription.
Enterprise e-delivery boxes -. podpisano.pl
Choose Certum Enterprise e-communication mailbox, which offers flexibility and customization to meet your company's individual needs. Integration with any electronic document management system via Certum's API allows you to manage your electronic correspondence efficiently and securely. It is an ideal solution for the largest companies that need a comprehensive and automated e-correspondence service.
E-delivery packages - signed
Certum's e-Delivery parcel packages allow you to send registered e-letters to businesses and individuals, providing proof of sending, receipt and reading. Available from £9 net for 5 mailings, with the option to purchase additional packages.

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