Both options allow you to receive and send electronic official correspondence, but they differ in functionality and purpose.
Let's take a closer look at them.
mCitizen:
- Availability: Free for any citizen with a trusted profile.
- Functionality: Basic functions for receiving and sending e-Deliveries to public offices and institutions.
- Integration: Integrated with the mCitizen app for easy access to other public services.
- Limitations: No additional features to help manage correspondence, such as automatic sorting or reminders. Mainly intended for correspondence with public administration.
podpisano.pl:
- Availability: Paid subscription service,
- Functionality: Offers The ability to send correspondence to all users of e-Delivery boxes. Not only to state institutions but also to individuals and companies.
- It has rhe functions:
- integration with workflow systems
- possibility to sign documents with qualified electronic signature, send registered messages online
- correspondence management tools
- automatic sorting of messages
- deadline reminders
- For business: Dedicated solutions for businesses, such as the ability to manage multiple boxes within a single organization.
- Security: Meets high security standards, guaranteeing the confidentiality and integrity of data.
When to choose which box?
mCitizen
- Ideal for those who need only basic functionality to contact government offices and public institutions.
podpisano.pl - A better choice for:
- companies and public trust professionals who need extensive correspondence management functions, integration with corporate systems, and additional services such as qualified signatures.
- Individuals who value convenience: the platform offers additional functionalities that facilitate document management and improve communication.
The choice of eDelivery box depends on individual needs. mCitizen is a good solution for individuals, podpisano.pl on the other hand, offers the functionalities necessary for professionals.
Remember, however, that regardless of the box you choose, e-Delivery becomes mandatory from 01.01.2025. So it is worthwhile to familiarize yourself with the available solutions and choose the one that best meets your expectations.
If you have any doubts...
...It will be our great pleasure to help you.
Contact us
We will answer your questions, find a date that suits you and an advisor in Gdansk, Gdynia, Krakow, Warsaw or Wroclaw.
You can also write an email from us [email protected].
In order to use the e-Delivery box, it is necessary to confirm your identity. If you already have a verification issued by Certum.co.uk (e.g. SimplySign or CertumMini), you do not need to go through this process again.
Digital Trust Services - Services operating under eIDAS require verification and proof of identity, which guarantees full security and legal compliance of your correspondence.




