Does e-Delivery come with a fee? Costs, free box and comparison with traditional mail

e-Deliveries - a modern alternative to registered letters! Find out who covers the shipping costs, whether the e-Delivery box is free, and what the differences are compared to traditional mail. It saves time, money and more security. Check out how modern online correspondence works!
Does e-Delivery come with a fee? Costs, free box and comparison with traditional mail
5-minute read Updated: August 18, 2026

e-Delivery begin replace traditional registered letters. In the following article, we will answer questions such as: who pays for sending documents via e-Delivery, whether mailings are paid, whether it is possible to have a box for free, and how e-Delivery compares in price with traditional mailings.

What is e-Delivery?

e-Delivery is a system that allows official documents to be sent electronically. Its main purpose is to improve communication between public institutions - such as courts, offices or other administrative bodies - and citizens. Thanks to the use of modern technologies and security mechanisms, e-Delivery guarantees the authenticity, confidentiality and integrity of the documents sent.

Who pays for sending documents via e-Delivery?

In the case of the e-Delivery system, the cost of sending documents is borne by sending institution the document in question. This means that when an office, court or other authority decides to serve a document electronically, he, as the sender, pays the associated costs. As a result, the recipient does not have to worry about additional fees - the use of e-Delivery is completely free for him.

Is there a charge for shipping?

Overall, Document shipments via e-Delivery generate no cost to the recipient, but only when communicating with government offices. The system is designed to reduce administrative costs and improve communication with citizens and companies, so the cost of postage is borne by the institution sending the document. 

However, it is worth remembering that with the help of the e-Delivery box “Kowalski” can send a registered letter to “Nowak”, and in this case the service is chargeable. The situation is similar in the case of correspondence between companies and between a company and an individual - sending documents in these relations also involves fees. The cost of postage depends on the applicable rates of the e-Delivery system operator and can be comparable to traditional registered mail. With this service, companies can streamline document circulation, avoiding the need for traditional mail and reducing the time it takes to deliver important letters.

Is it possible to have an e-Delivery box for free?

Yes, having an e-Delivery box is free.

Registration and submission The box does not involve any fees. Citizens who register in the e-Delivery system can receive all official documents at no additional cost. Free access to the box is one of the key elements to encourage citizens to use electronic methods of communication with the administration.

e-Delivery vs. traditional shipping - cheaper or more expensive?

When comparing e-Delivery with traditional postal delivery, there are several important differences:

  • Costs:
    Traditional postal delivery involves postage fees, possible costs for registering a registered letter or acknowledging receipt. In the case of e-Delivery, these costs are borne by the sending institution, which means that no costs are incurred by the recipient.

  • Delivery time:
    Electronic delivery allows for almost instantaneous delivery of documents, which is definitely faster than traditional mail.

  • Security and shipment tracking:
    e-Delivery offers a high level of security and mechanisms to confirm the authenticity and receipt of a document, which can be invaluable in administrative and court cases.

To summarize, sending documents via e-Delivery is definitely cheaper and more efficient compared to traditional shipping methods. In addition to saving money, the system helps to streamline communication and increase the speed and security of deliveries.

The e-Delivery system is a modern and cost-effective solution that is revolutionizing the way official documents are sent. The key aspects to keep in mind are:

  • Costs:
    Shipping of documents is handled by the sending institution - the recipient does not pay any fees.

  • Free box:
    Registration and use of the e-Delivery box are completely free of charge.

  • Comparison with traditional shipping:
    E-Delivery is cheaper, faster and safer than traditional postal delivery.

With e-Grants, the public administration is moving with the times, offering citizens a convenient, fast and cost-free way to communicate. If you haven't yet taken advantage of this opportunity, it's worth registering in the system today and enjoying the benefits of the digital transformation of public services.

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Free e-delivery boxes - podpisano.pl
from 247,00 PLN
Free e-Delivery box for receiving and sending electronic registered letters to offices, companies and individuals offers 4 GB capacity for the user and sending to public administration free of charge. In addition, the box allows importing shipments to disk and offers email notifications, providing full control over the messages received.

In order to use the e-Delivery box, it is necessary to confirm your identity. If you already have verification issued by the Certum.pl (e.g. SimplySign or CertumMini), you don't have to go through the process again.

Digital trust services - Services operating on the basis of eIDAS require verification and confirmation of identity, which guarantees full security and legal compliance of your correspondence.

E-delivery boxes Standard-podpisano.pl
Use the Standard e-communication box to gain more capacity and flexibility in managing electronic communications. The Standard mailbox offers 8 GB of capacity per user, support for three users and the possibility of shipping 100 shipments to companies and individuals by subscription. The process of setting up the box is quick and easy, allowing you to start using the service immediately.
Premium e-delivery boxes - podpisano.pl
from 399,00 PLN
Choose Certum's premium e-communication box to gain greater capacity, flexibility and security for your electronic communications. We offer 16 GB of capacity, support for ten users and 300 shipments to businesses and individuals per subscription.
Enterprise e-delivery boxes - podpisano.pl
Choose the Certum Enterprise e-delivery box, which offers flexibility and possibility to customize the offer according to the individual needs of your company. Integration with any electronic document management system via API Certum allows for efficient and secure management of electronic correspondence. It is an ideal solution for the largest companies that need a comprehensive and automated e-correspondence service.
E-delivery packages - podpisano
Certum's e-Delivery packages allow you to send registered e-letters to companies and individuals, providing proof of sending, receipt and reading. Available from £9 net for 5 shipments, with the option to purchase additional packages.

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