In the digital age, more and more services are moving to the Internet. One element of this transformation is e-Deliveries, the electronic equivalent of traditional registered official correspondence, between companies or individuals. But does every citizen need to have an e-Delivery box?
Obligation or convenience?
For the time being (October 2024), the use of an e-Delivery box is not mandatory for all citizens. However, certain groups are already required to have one, and this obligation will expand in the future.
- Entrepreneurs: Newly registered companies will be required to have an e-Delivery box starting January 1, 2025. For companies already registered in KRS, this obligation will come into effect on April 1, 2025, while for entrepreneurs registered in CEiDG it will not come into effect until October 1, 2026.
- Public entities: Public offices and institutions are required to use e-Guarantees starting January 1, 2025.
- Public trust professions: E-Delivery boxes will also be mandatory for certain professions, such as lawyers, notaries and bailiffs from January 1, 2025
- Individuals: Citizens are not required to have an e-Delivery box.
Benefits of e-Delivery box
Even if you are not yet required to have an e-Delivery box, it is worth considering setting one up because of a number of benefits:
- Time savings: You no longer have to wait for the letter carrier or stand in lines at the post office. You receive your documents immediately, 24 hours a day, 7 days a week.
- Safety: E-Deliveries are encrypted and secured, which minimizes the risk of lost or stolen documents.
- Ecology: Giving up paper correspondence is an environmental benefit.
- Convenience: You can access your documents from anywhere with internet access.
Although not every company is required to have an e-Delivery box for the time being, it is certainly worth setting one up. It is a convenient, secure and environmentally friendly solution that facilitates contact with the public administration and other institutions, as well as with companies. In the future, with the development of e-government, the e-Delivery box will become a standard for all citizens.
Do you already have your e-Delivery box? If not, it's high time to set one up!
If you have any doubts...
...It will be our great pleasure to help you.
Contact us
We'll answer your questions, find a time that works for you, and match you with an advisor at one of our locations throughout Poland.
You can also write an email from us [email protected].
In order to use the e-Delivery box, it is necessary to confirm your identity. If you already have verification issued by the Certum.pl (e.g. SimplySign or CertumMini), you don't have to go through the process again.
Digital trust services - Services operating on the basis of eIDAS require verification and confirmation of identity, which guarantees full security and legal compliance of your correspondence.




