If you have any concerns or questions, please contact us
We will answer your questions, find a date that suits you and an advisor in Gdansk, Gdynia, Krakow, Warsaw or Wroclaw.
You can also write an email from us [email protected].
Qualified electronic signature is one of the most secure and convenient ways to sign documents in legal transactions. However, as with any technology, there can sometimes be problems accessing it, such as blocking the PIN or PUK that is required to use it. It is useful to know how to regain access to your signature when you encounter such a problem.
PIN (Personal Identification Number) is an identification number used to authorize electronic document signing activities. The PUK (Personal Unblocking Key) is a key that allows unlocking the PIN if it has been erroneously entered multiple times, resulting in blocking access to the signature.
Blocking access to an electronic qualified signature can occur in the following cases:
If your access to a qualified signature has been blocked due to an incorrect PIN entry, you have two options: retrieve the PIN using the PUK or contact the signature service provider.
To avoid having access to your qualified signature blocked, it's a good idea to follow a few simple rules:
Having your electronic qualified signature blocked can be a stressful situation, but fortunately there are several ways to regain access. The key is to have your PUK or contact your signature service provider. Remember to keep your PIN and PUK in a safe place to avoid similar problems in the future.
If you have any concerns or questions, please contact us
We will answer your questions, find a date that suits you and an advisor in Gdansk, Gdynia, Krakow, Warsaw or Wroclaw.
You can also write an email from us [email protected].
