e-Delivery in mCitizen - when will it be available and what will change?

A breakthrough is coming - e-Delivery will go to mCitizen. Find out when and how it will work.
e-Delivery in mCitizen - when will it be available and what will change?

Will e-Delivery be integrated with mCitizen?

Yes - it's official. Planned amendment to the law on electronic deliveries envisages integration of the e-Delivery system with the mCitizen application. Thanks to this, it will be possible to receive official correspondence... without entering the gov.pl portal - a phone call will suffice.

When will it happen?

The draft amendment has entered the government's work plan, and is expected to be enacted in the Q3 2025. Once the law enters into force, integration will be launched in the mCitizen app - so, if all goes according to plan, e-Delivery on the phone will appear later in 2025.

What does this mean in practice?

Function

What this means for you

Receiving e-Deliveries in mCitizen

Official correspondence (PURDE/QERDS) will go directly to the phone app. (observatory.biz)

Easier access

Instead of logging in at gov.pl, all you need to do is confirm your identity in mCitizen (e.g. with your fingerprint).

Push notifications

You know right away that a new shipment is waiting - no need to check the box.

And how it is now

At this moment: no integration. If you want to check e-Delivery, you have to log in through the gov.pl portal or edoreczenia.gov.pl using a trusted profile. After the amendment comes into effect - this will change.

In conclusion ...

  • YES, e-Delivery will go to the mCitizen app.

     

  • Plan: Q3 2025., after the signing of the amendment.

     

  • Once implemented - direct access to official correspondence on a smartphone, with push notifications and without unnecessary logins.

Why is it worth it?

  1. Convenience - One application instead of two portals.

  2. Speed - real-time notifications.

  3. Security - Confirming identity through mCitizen, rather than entering a login/password.

What is there to wait for?

  • Follow the work on the amendment - in Q3 2025 something should move.

  • From now on, it's a matter of technically implementing the integration in the application.

  • Once it works - mCitizen will become a true "one app for everything".

This is good news - papers on the phone? As much as possible 👍 



If you have any doubts...

...It will be our great pleasure to help you.

Contact us

+48 22 417 05 55

We will answer your questions, find a date that suits you and an advisor in Gdansk, Gdynia, Krakow, Warsaw or Wroclaw.

You can also write an email from us [email protected]. 

Free e-delivery boxes - podpisano.pl
from 247,00 
Free e-Delivery box for receiving and sending electronic registered letters to offices, companies and individuals offers 4 GB capacity for the user and sending to public administration free of charge. In addition, the box allows importing shipments to disk and offers email notifications, providing full control over the messages received.

In order to use the e-Delivery box, it is necessary to confirm your identity. If you already have a verification issued by Certum.co.uk (e.g. SimplySign or CertumMini), you do not need to go through this process again.

Digital Trust Services - Services operating under eIDAS require verification and proof of identity, which guarantees full security and legal compliance of your correspondence.

Standard- e-delivery boxes. podpisano.pl
Use the Standard e-delivery mailbox to gain more capacity and flexibility in managing electronic communications. The Standard mailbox offers 8 GB of capacity per user, support for three users and the ability to send 100 shipments to companies and individuals per subscription. The process of setting up the mailbox is quick and easy, allowing users to start using the service immediately.
Premium e-delivery boxes -. podpisano.pl
from 399,00 
Choose Certum's Premium e-delivery mailbox to get more capacity, flexibility and security for your electronic communications. We offer 16 GB of capacity, support for ten users, and 300 shipments to businesses and individuals per subscription.
Enterprise e-delivery boxes -. podpisano.pl
Choose Certum Enterprise e-communication mailbox, which offers flexibility and customization to meet your company's individual needs. Integration with any electronic document management system via Certum's API allows you to manage your electronic correspondence efficiently and securely. It is an ideal solution for the largest companies that need a comprehensive and automated e-correspondence service.
E-delivery packages - signed
Certum's e-Delivery parcel packages allow you to send registered e-letters to businesses and individuals, providing proof of sending, receipt and reading. Available from £9 net for 5 mailings, with the option to purchase additional packages.

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